It’s not a chatbot - it’s a true conversational experience.
Powered by state-of-the-art generative conversational AI technology and large language models tuned specifically for automotive retailers, Chat AI was purpose-built to support OEM and auto dealer business objectives. Chat AI engages consumers with personalized VIN-specific conversations and interactive content designed to turn shoppers into buyers and customer inquiries into service appointments.
The problem with traditional chat solutions.
Too much friction leads to a poor customer experience and low conversion rates – that’s particularly true when in-market shoppers are researching and browsing online. Prospective buyers and service customers expect timely responses, complete answers to their questions, and quick resolution. Traditional chatbots and outsourced chat agents fall far short, leading to customer frustration and high abandon rates.
Deliver superior customer
experiences — and better
business results
– Purpose-built to drive dealer and OEM business outcomes
– Humanlike conversations powered by automotive specific large language models
– Automotive optimisation and control layers mitigate jailbreaks and hallucinations
Greater operational
efficiency with less
human intervention
– Delivers immediate responses and humanlike, highly engaging conversations
– Answers complex inventory, financing, trade-in, and service inquiries
– Schedules appointments right within the chat and directly to your CRM
– Full set of customisation options to support dealership business practices and OEM brand standards
DIGITAL SOLUTIONS WITHOUT THE COMPLICATIONS.
Boost your enquiries, convert more leads and drive more growth for your business.